KMB Resources Sdn Bhd
6, Jalan Zarib 6,
Zarib Industrial Park,
31500 Ipoh,
Perak, Malaysia.
+605-3229239
+605-3281168
+60125509239
+60125509239

Career

Customer Service

Position Level: Junior Executive
Job Specialization: Sales - Corporate
Qualification: Diploma/Advanced/Higher/Graduate Diploma
Employment Type: Full-Time
Responsibilities: Roles & Responsibilities:
1.To liaise with internal and external parties with regard to communications on operation activities. Enhance customer satisfaction through timely response to customers¡¯enquiry.
2.Contract negotiations and quotations to customers. To ensure timely distribution and accurate quotations, qualify opportunity and follow-up to close deals.
3.Follow-up with after sales services to customers.
4.Coordinates and monitor customer feedback by follow up on customer issues recorded and action taken.
5.Work with the internal customers to improve congruence between sales and delivery.
6.Work with Sales team to plan, develop and implement sales and marketing activities to meet sales target.
7.Conduct on job training to subordinates on product details and sales approaches when necessary.
8.Develop, implement and monitor systems and procedures necessary to smooth sales ordering operation of the sales personnel with suggest production planning & services.
9.Simplify the workflow process flow for the sales and marketing division ensuring smooth operation for daily activities.
10.Review, seek and update customer¡¯s database and maintain good customer relationship.
11.Establish a dynamic conductive working atmosphere and encourage positive spirit of teamwork at all levels.

Any other duties as assigned by the superior which is related to the nature of the work scope.
Job Location: Perak
Other Location: IPOH
Years of Experience: 3
Age Range of Candidate: 20 - 30
Monthly Salary: -
Requirements: 1. Preferable Chinese Candidate
2. SPM/Diploma/Degree in any discipline or equivalent.
3. Minimum 3 years working experience in any field
4. Knowledge in QNE system and Microsoft Office Programs.
5. Candidate who has strong negotiation skills will be added as an advantage
6.Pleasant personality with good communication and interpersonal skills.

 

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